Running an independent healthcare practice should not require constantly guessing whether you are being paid correctly, documenting appropriately, or building workflows that will hold up as your practice grows.
Lavender Spectrum Health provides practical consulting, revenue analysis, and clinical mentorship for independent clinicians and small healthcare practices.
Our recommendations are grounded in real-world practice ownership, not generic business advice.
Understand what insurers are actually paying, identify potential underpayments, and make better financial decisions using your own claims and payment data.
Best for practices experiencing:
• Unpredictable insurance payments
• Suspected underpayments or downcoding
• Difficulty understanding payer performance
• Cash-flow uncertainty
• Questions about visit length, payer mix, or provider productivity
Create clearer, more defensible systems for documentation, policies, billing, and day-to-day clinic operations.
Best for practices that need help with:
• Documentation templates
• Billing and coding workflows
• Compliance strategy
• Clinical and administrative policies
• Inbox and refill processes
• Team roles and responsibilities
• Preparing for practice growth
Areas of mentorship may include:
• Gender-affirming hormone therapy
• Menopausal hormone therapy
• Sexual and reproductive healthcare
• PrEP, PEP, and STI care
• Trauma-informed gynecologic care
• Risk-benefit counseling and documentation
• Informed-consent models
A focused analysis for practices that need a clearer understanding of their insurance revenue.
• Review of claims and payment data
• Payer-level reimbursement analysis
• CPT-level payment analysis
• Identification of possible underpayments
• Review of payment delays and adjustment patterns
• Findings and prioritized recommendations
• One consultation to review the results
• A written summary of findings
• A custom Excel analysis or dashboard
• Recommendations for next steps
• Documentation that may support payer follow-up or contract discussions
Starting at $2000 including one 90 minute call
A focused consultation for one defined operational, financial, or compliance problem.
Potential topics include:
• Choosing or revising a scheduling model
• Improving inbox or refill workflows
• Reviewing a new service line
• Evaluating staffing structure
• Strengthening documentation processes
• Reviewing a difficult payer or billing issue
• Planning for sustainable growth
• Pre-consultation questionnaire
• Review of relevant background documents
• 90-minute strategy session
• Written recommendations and next steps
Starting at $300 including one 90 minute call or $200 for one 60 minute call
A structured review of one area of your clinical operations.
Examples include:
• New-patient documentation
• Follow-up visit templates
• Controlled-substance workflows
• Prior authorization processes
• Refill and inbox management
• Patient communication systems
• Staff escalation procedures
• Review of current materials
• Identification of gaps and inefficiencies
• Recommended workflow revisions
• One revised template, policy, or workflow document
• Follow-up consultation
Starting at $ 200 including one 60 minute call
Individual mentorship for clinicians seeking practical guidance with complex or specialized care.
• 60-minute virtual consultation
• Discussion of de-identified cases or clinical systems
• Practical documentation and workflow guidance
• Follow-up resource summary
$200 per session
Monthly mentorship packages may also be available.
Who We Work With
Our consulting services are designed for:
• Independent physicians, nurse practitioners, and physician assistants
• Primary care practices
• Specialty and interdisciplinary clinics
• New or growing clinician-owned practices
• Insurance-based and hybrid practices
• Practices without access to complete payer fee schedules
• Clinics expanding affirming or complex-care services
• Practice owners who want practical answers rather than generic recommendations
Consulting is led by Natalie Paul, FNP-C, founder and owner of Lavender Spectrum Health, an independent, multi-payer primary care practice.
Natalie brings experience in:
• Independent healthcare practice ownership
• Primary care delivery
• Insurance billing and payer analysis
• Revenue-cycle modeling
• Clinical documentation systems
• Practice policies and compliance
• Staffing and workflow design
• Gender-affirming and neurodiversity-affirming care
• Health-services research and data analysis
The tools and recommendations offered through consulting are informed by systems used in an active healthcare practice. This is not theoretical consulting built around large hospital systems or venture-funded clinics.
Complete a brief consultation request describing your practice, the challenge you are facing, and the outcome you are seeking.
We will determine whether your needs fit an existing package or require a custom project.
You will receive a description of:
• The project scope
• What information or documents are needed
• What you will receive
• The anticipated project fee
• Any limitations or exclusions
Depending on the service, this may include document review, data analysis, virtual meetings, written recommendations, or customized tools.
The goal of every engagement is to provide concrete recommendations you can understand and implement
Most consulting and mentorship services can be provided virtually to practices throughout the United States. Recommendations involving state-specific legal or regulatory requirements may require review by an attorney or other professional licensed in the applicable state.
No. Consulting may identify operational or compliance concerns, but it does not constitute legal advice. Practices should consult qualified legal counsel regarding legal conclusions, employment matters, contracts, and state-specific regulatory requirements.
No. Revenue analysis is intended to help practices understand claims, reimbursement, and operational financial patterns. It does not replace advice from a certified public accountant, tax professional, or financial adviser.
Projects should use de-identified information whenever possible. Any project requiring protected health information must be discussed in advance and may require an appropriate business associate agreement and secure transfer process.
No. Revenue analysis may identify underpayments, missed opportunities, or operational concerns, but payment recovery and future reimbursement depend on payer contracts, documentation, claims processing, and other factors outside the consultant’s control.
Yes. A Practice Strategy Intensive or individual Clinical Mentorship Session may be appropriate when you have a defined question and do not need an ongoing project.
Yes. Custom projects may be available for practices needing a combination of financial analysis, workflow development, documentation review, or policy support
Stop Running Your Practice on Guesswork
Whether you are trying to understand your reimbursement, improve a broken workflow, launch a new service, or build a more sustainable practice, the first step is defining the problem clearly.